You may return any unworn items that were damaged when you received them within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may also receive a refund rather than exchanging the defective item for a new item.
You should expect to receive your new item or refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to returnitems from your order.
You may exchange any item that is undamaged and unworn within 30 days of purchase for a different Strong Athletic item. The cost of shipping for the returned item and the shipping for the new item are covered by the consumer and not by Strong Athletic. There is a $5 restocking fee for any exchanged item.
Out of Stock
Occassionally items are listed as available on our website that are actually out of stock. When we sell you an item that is on backorder, we will contact you with the date that that item will be in the mail. When we sell you an item that is out of stock and will not be reprinted, we will contact you with your options.
We list the brand of the item under the informaiton for the Strong Athletic item that you are purchasing. Strong Athletic has the right to change which brand we print our items on without notice to the consumer. Changes to the brand we are using are usually results of the brand being out of stock and needing to print on an alternate brand.