Returns & Exchanges 

Returns

Online shopping is tricky and not as straight forward as shopping in person. For that reason we try to make the process of exchanging items as straightforward as possible. 

If You Ordered a Size That Doesn't Actually Fit

We know that size charts can be hard to understand and even if you have the best intentions to get the size that you need, it still doesn't always happen. We want you to love your Strong Athletic shirt, so we offer exchanges when you need a different size.  To initiate an exchange, please contact us within 30 days of when the order was placed, and ensure that the item has not been worn (other than trying it on), washed or damaged. 

In some cases, the size that you want is not in stock. When this is the case, we can offer you the next size available, or a different item. To get in touch, just hit "reply" on the email that we sent to you with your shipping information, and let us know that you need a different size.  

If Your Item Was Damaged When It Arrived 

Although we check every item before we send it out, on occasion something was damaged, we missed it, and you need to exchange it. Start the process by sending a reply to the email that we sent to you with your shipping information and let us know that your item was damaged upon arrival. In some cases the item that you purchased is no longer in stock, in which case we can send you the next size up or down, a different item, or a refund. 

Exchanges

If you don't love your new Strong Athletic item as much as you thought you would, please get in touch by sending a reply to the email that we sent to you with your shipping information. Let us know that you'd like something else, and we'll walk you through the steps. To initiate an exchange, please contact us within 30 days of when the order was placed, and ensure that the item has not been worn (other than trying it on), washed or damaged. Please don't let your cat try it on, especially if they are wearing make up or really chalky deodorant. (That's a joke, sort of). 

Out of Stock

Occasionally we're dirtbags, and we sell you something that is no longer in stock. We hate when this happens more than you do (we promise). When this happens, we'll get in touch ASAP usually via text, then email, then voicemail, to see if there is something else that you'd like. Usually it's the same item, but one size up or down. We'll either get you something that you like, or we'll send you an immediate refund. If this happens to you, we're sorry in advance. 

Brands

To the best of our knowledge, all of the products that we print and embroider on are made by companies that hold a Worldwide Responsible Accredited Production (WRAP) certification. To find out more about WRAP, click here.

Shipping

In most cases, we can ship to virtually any address in the world. Note that there are restrictions on some items and some products cannot be shipped to international destinations. For orders from outside of the US, please not that some items have extra taxes that must be paid before you can pick them up from your local post office. Strong Athletic does not have a way of estimating these costs for you ahead of time. We recommend you research any potential import or customs duty before you place an order.  

This information was updated in August 2026